Privacy policy

The data controller for personal data collected via the Campus Flow platform is Lumièrebourg University City, headquartered in Paris, France.

For any question about data protection, you may contact our Data Protection Officer (DPO) at dpo@lumierebourg.fr .

In the context of managing your housing, we collect:

• Identification data: name, date of birth, student number
• Contact details: email address, phone number
• Academic data: faculty, study level, institution
• Supporting documents: student card, proof of address
• Connection data: IP address, session timestamps

Your data is used exclusively for the following purposes:

• Processing housing applications and managing contracts
• Communication related to your stay (notifications, announcements)
• Managing maintenance and renewal requests
• Legal and regulatory obligations

No data is transferred to third parties for commercial purposes.

Personal data is retained only as long as necessary for the purposes for which it was collected, in accordance with applicable legal obligations.

After the housing contract ends, your data is archived for five years to meet legal obligations, then permanently deleted.

Under the GDPR, you have the following rights regarding your personal data:

• Right of access - obtain a copy of your data
• Right to rectification - correct inaccurate data
• Right to erasure - request deletion of your data
• Right to portability - receive your data in a structured format
• Right to object - object to certain processing

To exercise your rights, send your request to dpo@lumierebourg.fr . You also have the right to lodge a complaint with the CNIL (www.cnil.fr).